Deleting your Zaky account

بالعربية · Privacy policy

In the app

Open Zaky on the parent's phone → the parent area → enter your PIN → Devices → Delete my account permanently.

What is deleted

Immediately and permanently, for every child on the account:

• every conversation with Zaky
• every photograph and short video, removed from disk — not just hidden
• every voice note, along with the key that would decrypt it
• every friendship, invitation and sticker, in both directions, so no other child is left holding a friend who no longer exists
• homework pages, progress and stars
• your own account record, every device signed in to it, and every session

What is kept, and for how long

Two narrow exceptions, neither of which contains your child's pictures or voice:

• Screening audit stubs. That something was checked, what the verdict was, and when — with the image and audio already removed. We can show what we did without keeping the thing we did it to.
• Content under a legal hold. If an upload matched known child sexual abuse material and a report is open with the authorities, those bytes are retained as evidence for as long as the report requires. This is a legal obligation and it is not part of your account.

If you cannot use the app

Write to samer@economies.com from the email address on the account and ask us to delete it. We answer within 30 days. We may ask you to confirm the address is yours before acting, because acting on an unverified request would be its own kind of harm.